What to Know

  • Both plumbers and electricians repair water heaters — the right choice depends on your system type and the issue at hand.
  • Plumbers address common issues such as leaks, low water pressure, temperature fluctuations, and discolored water. 
  • Electricians work on electric water heaters to repair issues such as wiring problems, flickering lights, and tripped breakers.
  • Thermo Direct has a team of licensed plumbers and electricians on call and ready to help with all your water heater needs in Raleigh.

Should You Call a Plumber or an Electrician for Water Heater Repairs?

Jump in the shower on a chilly winter morning to find it running just as cold as the temperatures outside? When your water heater starts acting up, you need a professional who can quickly diagnose and repair the issue so hot water flows again. But it can be tricky to decide whether to call a plumber or an electrician first.

Deciding which pro is best suited for the job depends on the type of system you have and the problem you’re experiencing. Plumbers are often the first choice for most issues, such as leaks, noises, and a lack of hot water. However, if you notice signs of electrical malfunction, like sparks, burning smells, or tripped breakers, an electrician could be the better choice.

In this guide, we’ll explore who fixes water heaters to help you choose the right pro for the job. With the experts at Thermo Direct by your side, you’ll have hot water flowing through your home again in no time. 

When To Call a Plumber for Water Heater Repairs

Plumbers are the best choice for tackling most water heater issues. If you suddenly run out of hot water, notice a rusty tint on your taps, or hear loud banging from the unit, call them to schedule an inspection. They have the tools and expertise to handle electric and gas water heater repairs, including tank corrosion, sediment buildup, and failing components, and can explain your replacement options if your tank is beyond repair. 

When To Call an Electrician for Water Heater Repairs

If you have an electric water heater, some issues may not be plumbing-related. If your system won’t start up, keeps tripping the breaker, or shows signs of faulty wiring, call an experienced electrician for assistance. Electrical pros can safely inspect your system’s connections, wiring, and components to identify the root cause and make repairs to prevent further damage. 

Signs Your Water Heater Has an Electrical Problem

When your water heater’s electrical system starts malfunctioning, you’ll often begin noticing warning signs like:

  • Your unit not turning on
  • Flickering or limited power to the unit
  • Constant breaker trips
  • Fluctuating water temperatures
  • Hissing or crackling noises
  • Burning smells near the electrical components

Ignoring electrical problems can lead to serious safety hazards, including electric shock, fire, and system damage. Always call a licensed electrician at the first sign of trouble to keep your family and property safe. 

Signs Your Water Heater Has a Plumbing Issue

Plumbing problems are the most common cause of water heater issues, leading to headaches like leaks, system damage, and temperature fluctuations. If you notice any of the following, it’s time to call a plumber for assistance:

  • Water is pooling around the base of your unit
  • Popping, rumbling, or banging noises coming from your system
  • Rusty or brown-tinted water flowing from your taps
  • Low water pressure or constant temperature changes
  • Rising energy bills, even though your usage is the same

How Thermo Direct Diagnoses Water Heater Problems

At Thermo Direct, we’re your local water heater experts. Our licensed technicians work with all types of water heater systems to diagnose and repair issues that could compromise your comfort and safety. 

Our pros use specialized equipment and thorough diagnostics to identify the root cause of your water heater issues and recommend the most effective solution. We’ll clearly explain the problem, walk you through your options, and quickly repair your system to get hot water flowing again

Benefits of Calling Thermo Direct for Water Heater Repairs

With a team of experienced plumbers and electricians in Raleigh, we’re a one-stop shop for all your water heater needs. Whether you’re dealing with a plumbing leak, faulty wiring, or a component failure, you can count on our team to quickly diagnose and repair the issue. 

Some of the top benefits you’ll get when booking with our team include:

  • Decades of experience and in-depth local expertise
  • Flexible financing options and seasonal specials
  • State-of-the-art diagnostics and proven solutions
  • Compliance with local codes and regulations
  • Honest recommendations and upfront pricing

Financing Options for Water Heater Repairs & Replacement

Unexpected water heater problems don’t have to break the bank. With our flexible financing options, you won’t have to worry about paying for repairs or replacement all at once. 

We partner with GoodLeap to offer no-credit-check payment options, helping you split the cost into manageable monthly payments. Simply apply online, and you’ll receive a personalized plan that fits your budget. 

Service Area – Water Heater Repair in Raleigh & Nearby Cities

We’re the trusted choice for water heater services throughout Raleigh and the surrounding areas, including the following zip codes:

  • Raleigh – 27610, 27604
  • Durham – 27703
  • Cary – 27513

Need Water Heater Help? Thermo Direct Will Send the Right Specialist

When something goes wrong with your water heater, it’s not always easy to tell which specialist is right for the job. If your system is showing signs of trouble, our team can help evaluate whether a plumber or an electrician is the best fit. Once we determine the right pro, we’ll quickly dispatch them to your home to provide thorough diagnostics and lasting repairs that get your water heater back up and running.

Contact us to learn more or schedule your water heater repair in Raleigh today! 

Frequently Asked Questions

Who should I call if my water heater stops heating?

If your water heater stops heating, check for signs of a plumbing or electrical issue. If you’re having trouble finding the root cause, call our team, and we’ll dispatch the right pro for the job.

Why is my water heater leaking?

Loose connections, pressure relief valve issues, and tank damage are the leading causes of water heater leaks. If you notice water pooling outside your unit, contact our experts promptly to prevent further issues and water damage.

Why does my water heater keep tripping the breaker?

If your water heater keeps tripping the breaker, you may be dealing with a faulty heating element, wiring problems, or an overloaded circuit. Our electricians can quickly determine the underlying cause and repair your system to prevent electrical hazards.

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