Why Choose Thermo Direct for Burst & Frozen Pipe Repair?
Serving the Raleigh community and surrounding neighborhoods in North Carolina since 2000, Thermo Direct has earned a reputation as a trusted plumbing service provider. With over two decades in the plumbing industry and a team of licensed and expert plumbers, we can assist with anything from minor leaks to major pipe damage. Expect your plumber to arrive at your home with a service vehicle fully stocked with industry-leading tools and technologies and the right parts to handle most repairs in the same visit.
Frozen and burst pipes are always urgent situations. To minimize damage and repair costs, we offer 24/7 and same-day winter plumbing emergency service.
Thermo Direct takes pride in our team’s track record of high-quality workmanship and exceptional customer service. We stand behind our services with transparent and affordable pricing, and we’ll never upsell services or products you don’t need. With flexible financing, online coupons, and seasonal sales, we ensure you can always get help for burst pipes without stressing your budget.
Our Burst & Frozen Pipe Services
When temperatures drop, the risk of frozen and burst pipes goes up in Raleigh. When water freezes inside your pipes, it expands and creates severe pressure that can cause your pipes to burst. Pipes often thaw slowly, and either waiting for them to thaw or implementing unsafe measures may also lead to bursting. Damage from burst pipes can vary from leaks to major flooding and water damage — whatever the severity of your situation, it’s important to address it with professional plumbing solutions.
Thawing pipes
If your pipes seem to be frozen, we can help determine the exact location of problem spots with a visual inspection or specialized equipment, such as thermal imaging cameras. We employ various methods to safely thaw frozen pipes. Heat tape, for example, is an electrical cable that wraps around the frozen water pipe’s exterior, generates heat, and transfers it to the pipe to thaw and prevent refreezing. Other options include heat guns and heating pads.
Not all pipes are easily accessible. For those hidden behind walls or underground, we can use pipe thawing machines to quickly thaw your system without invasive techniques, such as cutting into walls, floors, or ceilings or digging up a frozen yard.
Insulation and winterization
Preventing frozen pipes is a better strategy than dealing with the aftermath. We offer comprehensive pipe insulation and winterization services to protect your system against freezing conditions. This is especially important for pipes in more temperature-sensitive areas, such as crawl spaces, basements, and exterior walls. Pipe winterization options include:
- Pipe sleeving
- Heat tape
- Draining outdoor lines
- Installing frost-free faucets
By scheduling periodic plumbing inspections, your plumber can inspect your pipes to determine if they’re at risk of freezing or bursting. If they identify any issues, your plumber can replace or reinforce your pipes so your plumbing system is in good shape for the winter.
Pipe repair
If your pipes burst, we provide fast response to help minimize damage. After shutting off the water, we’ll assess the damage with visual inspections and detection tools. The type of pipe repair depends on the severity of damage and the pipe’s location. Small sections can be replaced, wrapped, or patched in cases of localized bursts. Multiple burst points or extensive damage usually necessitates replacing the entire pipe.