For 25 years, Thermo Direct's values of honesty, integrity and professionalism have been at the core of every customer interaction.

Tonka Lynn is a dynamic business leader and the co-owner and general manager of Thermo Direct, where she leverages her extensive knowledge and expertise in the industry to drive growth and innovation. Tonka studied Business Administration at NC State University, further enhancing her skills at Wake Technical Community College. With a passion for excellence and a commitment to customer satisfaction, she has played a pivotal role in establishing Thermo Direct as a trusted name in the market. Tonka is dedicated to fostering a collaborative team environment and continuously seeks opportunities for improvement and development within the company. Her leadership ensures that Thermo Direct remains at the forefront of industry advancements while maintaining strong relationships with clients and partners.

Derek Lynn is a seasoned professional in the HVAC industry, boasting over two decades of experience. He began his career as a service technician in 1997 and demonstrated his commitment to excellence by earning his HVAC license in 2000. Shortly after obtaining his license, Derek co-founded Thermo Direct, where he serves as the Operations Manager. Under his leadership, the company has established a reputation for quality service and innovation in thermal management solutions. Derek is dedicated to ensuring customer satisfaction and fostering a skilled team that shares his vision for success in the HVAC field.

Phillip is the Plumbing Manager at Thermo Direct, bringing over five years of hands-on experience in the plumbing industry. He is dedicated to providing dependable, high-quality service and ensuring every customer receives a five-star experience. With a strong focus on professionalism, attention to detail, and customer care, Phillip leads his team with a commitment to getting the job done efficiently and correctly. His knowledge and experience allow him to confidently address a wide range of plumbing needs while making sure customers feel informed and comfortable throughout the process. Phillip takes pride in representing Thermo Direct and delivering the level of service every homeowner deserves.

Kevin is the Service Manager at Thermo Direct, bringing years of experience in the heating and cooling industry and a strong commitment to helping families achieve lasting home comfort. He understands the unique climate challenges homeowners face in the area and is dedicated to ensuring his team provides solutions tailored to each customer’s specific needs. Kevin takes pride in delivering an exceptional customer experience and believes clear communication, honesty, and trust are the foundation of great service. His goal is to ensure every customer receives the highest level of care, quality workmanship, and professionalism from start to finish. Through his leadership, Kevin is committed to making every experience with Thermo Direct a positive one while helping homeowners keep their HVAC systems operating comfortably and efficiently year-round.